Effective remote working solutions are key to making hybrid working a long-term success, and a vital part of that is ensuring communication between colleagues and clients is as easy and stress-free as possible.
With our support, you can evolve Microsoft Teams to enable end users to make internal and external calls, at any time, on any device and via your existing Teams client. And with allocation of UK and international DDIs extending your reach even further, your remote workers can always stay connected.
By combining Microsoft Teams and Direct Routing, you can enjoy a unified communication platform that includes all the features of a traditional phone system, along with an easy, stress-free user experience for staff and clients alike.
Bringing all communications together into one place, from video through to file sharing, can deliver a consistent employee experience, and enable a more productive work environment that’s better integrated with other business applications and Microsoft products.
Microsoft Teams is an employee collaboration app designed to help you communicate with your team— from anywhere. It includes chat, video conferencing and file sharing, all in one place.
Direct-Dial-In (DDI), or Direct-Inward-Dialling (DID), allows you to set up a virtual telephone number that goes directly to an individual employee, rather than through a switchboard or reception. Although virtual, to you customers and colleagues your DDI will look like a normal phone number.