Every legal and accounting firm needs expert IT support to help keep their technology up and running, and their users productive, but this can be expensive and resource-intensive to achieve in-house.
Oosha’s IT Service Desk provides regular maintenance and proactive support, tailored to suit the specific technical needs of your business and at a transparent per-user-per-month price that makes financial sense.
Outsourcing your IT support requirements can help you support other vital areas of your business. Oosha's flexible outsourcing service ranges from 1st & 2nd line cover, 3rd line only or just out of hours
Internally, your IT team can worry less about keeping everything up and running, and more on innovating in ways that can add value to your business. And externally, you can redeploy any financial and human resources that have been freed up into training and development, helping you upskill your workforce and maximise the efficiency and productivity of your existing operation.
An IT service desk or helpdesk is the primary point of contact between your users and your IT provider. They help resolve users issues and IT-related queries.
ITIL is an industry recognised framework for IT management services. All of Oosha's engineers are ITIL aligned, meaning we always work to industry best practices.