IT Service Desk for legal and accounting firms

Let us look after your vital IT support, so that you can focus on growing your business.
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The right support, when you need it

Every legal and accounting firm needs expert IT support to help keep their technology up and running, and their users productive, but this can be expensive and resource-intensive to achieve in-house.

Oosha’s IT Service Desk provides regular maintenance and proactive support, tailored to suit the specific technical needs of your business and at a transparent per-user-per-month price that makes financial sense.

Whether you’re an accountancy firm with no internal IT resource, or a law firm looking to free up and redeploy existing resources, we can fulfil your needs and help ensure your users are properly supported.

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24/7 IT Support

Outsourcing your IT support requirements can help you support other vital areas of your business. Oosha's flexible outsourcing service ranges from 1st & 2nd line cover, 3rd line only or just out of hours

Internally, your IT team can worry less about keeping everything up and running, and more on innovating in ways that can add value to your business. And externally, you can redeploy any financial and human resources that have been freed up into training and development, helping you upskill your workforce and maximise the efficiency and productivity of your existing operation.

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Benefits of our IT Service Desk

Fixed per-user, per-month pricing for full cost transparency
Support for your third-party legal and accountancy software
UK-based service desk that can tailor their help to your needs
Remote support provided within 15 minutes
Qualified engineers that can be onsite within four hours
(D) Chat
Regular contact from your dedicated account manager
(D) Monitor
Proactive monitoring to fix issues before they have an impact

Frequently asked questions

What is an IT service desk?

An IT service desk or helpdesk is the primary point of contact between your users and your IT provider. They help resolve users issues and IT-related queries. 

What is ITIL, and why does it matter?

ITIL is an industry recognised framework for IT management services. All of Oosha's engineers are ITIL aligned, meaning we always work to industry best practices.

Useful resources

What is a digital workplace? A guide for law firms
In this guide, we’ll explore what a Digital Workplace is, how it operates and how it can benefit legal firms as they transition to hybrid working.
Tinsdills Solicitors partner with Oosha to provide Digital Workplace solution
Following a comprehensive IT strategy review, Oosha has been selected by Tinsdills Solicitors to provide a Digital Workplace solution to their 80+ staff.
Optimising the legal digital workplace
Watch this webinar to find out how you can improve the remote working experience for greater productivity, security, and collaboration.

Start utilising our IT Service Desks
Speak to one of our IT experts today.

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