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Frequently Asked Questions

What is NAT/No-NAT?
NAT (Network Address Translation) is a technology that allows you to share a single IP address assigned by a ISP among a number of computers on a LAN. Most ADSL hardware supports NAT out of the box.

NO-NAT means that instead of having a single IP address to share you get a subnet of 4, 8 or 16 IP's that are routable and can be assigned to your computers. Please note that because a subnet is assigned it means you do not have access to all the 8 or 16 IP addresses. On a 4 IP connection 1 IP address is available to you and on a 8 IP connection 5 IP addresses are available to you and on a 16 IP connection 13 IP addresses are available. This is because an IP is reserved for the network address, broadcast address and router respectively.

FAQ's
  What is ADSL?

  What speeds does ADSL run at?

  What is a contention ratio?

  Why is the download speed greater than the upload speed?

  What type of phone line is required for ADSL service?

  What is NAT/No-NAT?

  Do you assign fixed IP addresses?

  What is a microfilter?

  What is a router?

  Is there a limit on the amount of data I can download or upload when i subscribe to a unlimited package?

  Migration Authorisation Code (MAC)

  Do ADSL services come with a service level agreement?

  Can I use your SMTP (outgoing) mail servers?

  What DNS servers can I use?

  What settings do I need for my ADSL router?

  HELP my broadband is not working



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