Frequently Asked Questions

What DNS servers can I use?

Our system will automatically assign the correct DNS servers when your modem or router connects to our network.

However, some configurations require these to be specified manually

if so please use:

DNS1: 213.190.161.254
DNS2: 213.190.161.250
DNS3: 213.190.160.9

FAQ's

What is ADSL?

What speeds does ADSL run at?

What is a contention ratio?

Why is the download speed greater than the upload speed?

What type of phone line is required for ADSL service?

What is NAT/No-NAT?

Do you assign fixed IP addresses?

What is a microfilter?

What is a router?

Is there a limit on the amount of data I can download or upload when i subscribe to a unlimited package?

Migration Authorisation Code (MAC)

Do ADSL services come with a service level agreement?

Can I use your SMTP (outgoing) mail servers?

What DNS servers can I use?

What settings do I need for my ADSL router?

HELP my broadband is not working

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