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Frequently Asked Questions

Is there a limit on the amount of data I can download or upload when i subscribe to a unlimited package?
No. However Oosha continually looks to address the challenges of managing a shared (contended) service in the interest of the majority of users, during peak periods. This may require traffic managing certain customers during particular periods in order to allow our network to be used fairly.

FAQ's
  What is ADSL?

  What speeds does ADSL run at?

  What is a contention ratio?

  Why is the download speed greater than the upload speed?

  What type of phone line is required for ADSL service?

  What is NAT/No-NAT?

  Do you assign fixed IP addresses?

  What is a microfilter?

  What is a router?

  Is there a limit on the amount of data I can download or upload when i subscribe to a unlimited package?

  Migration Authorisation Code (MAC)

  Do ADSL services come with a service level agreement?

  Can I use your SMTP (outgoing) mail servers?

  What DNS servers can I use?

  What settings do I need for my ADSL router?

  HELP my broadband is not working



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